1.  Given the differences logistics managers may find in other countries and cultures, it is important for them to adapt to what is unfamiliar in those other countries and cultures. 
*a. True
b. False

2. A countrys court system is part of its infrastructure. 
*a. True
b. False

3. The infrastructure that most obviously affects the movement of goods internationally is the communications infrastructure. 
a. True
*b. False

4. As the size of ships has increased, ports have been challenged in keeping up with their ability to handle them. 
*a. True
b. False

5.  Unlike other industries, ports in the developed world have managed to avoid strong unions. 
a. True
*b. False

6.  Because work in modern ports goes so fast, there is no need for warehousing space. 
a. True
*b. False

7.  The productivity of a port is dependent upon the quality of the road and rail network to which it is connected. 
*a. True
b. False

8.  The current trend in shipbuilding is to build ships that will not fit through the Panama Canal. 
*a. True
b. False

9.  The majority of containerships currently in use are post-Panamax ships. 
a. True
*b. False

10. Air cargo operations are helped by the fact that there is a more than adequate supply of refrigerated warehouses at airports. 
a. True
*b. False

11. China spends more than $100 billion per year to upgrade its railroad network. 
*a. True
b. False

12. For the most part, the emphasis on European railroads has been upon freight rather than passenger service. 
a. True
*b. False

13. The concern for the road infrastructure of a country is not one of density, but one of usability. 
*a. True
b. False

14. A common problem with the utilities part of the national infrastructure is the availability of electricity. 
*a. True
b. False

15. Most of the easily accessible oil and gas fields are in the early part of their production life expectancies. 
a. True
*b. False

16. Since the pipeline infrastructure is declining, more of the energy needs of the world must be transported by ships, trucks, and railroads. 
a. True
*b. False

17. The World Bank estimates that at least 75 percent of the world population has access to adequate sanitation. 
a. True
*b. False

18. Many ports have had to dredge channels to allow ships with drafts of up to 40 feet. 
*a. True
b. False

19. There is a direct rail link from Southern Europe to Asia where the Orient Express connects directly with the Baghdad Railway in Istanbul. 
a. True
*b. False

20. The World Port Source website provides a thorough directory of public warehouses located throughout the world. 
a. True
*b. False

21. A crossing of the Suez Canal, which allows a ship to not have to go around the entire continent of Africa, can cost almost of half a million U. S. dollars. 
*a. True
b. False

22. For security reasons, many companies are switching their mail deliveries to private services like DHL or FedEx. 
*a. True
b. False

23. Kai Tak is the name of the former airport in Hong Kong. 
*a. True
b. False

24. In some countries, the population has, on average, more than two cell phones per person. 
*a. True
b. False

25. Intellectual property protection is well protected worldwide. 
a. True
*b. False



1. Of the following, the best definition of a logistics infrastructure would be that it consists of
~ A countrys electrical supply and road network, the amount of computerization a country has, and a developed banking system are incomplete answers. Option all of the elements in place to facilitate transportation, communication, and business exchanges incorporates all aspects of logistics infrastructure. 
@ A countrys electrical supply and road network, the amount of computerization a country has, and a developed banking system are incomplete answers. Option all of the elements in place to facilitate transportation, communication, and business exchanges incorporates all aspects of logistics infrastructure. 
*a. all of the elements in place to facilitate transportation, communication, and business exchanges. 
b. a countrys electrical supply and road network. 
c. the amount of computerization a country has. 
d. a developed banking system. 
e. the level of development of a country. 

2. Post-Panamax ships have resulted in
~ Post-Panamax ships do not mean that ports are being able to handle more ships. Post-Panamax ships can load up to eighteen containers across the width of the ship. This extra width has been a challenge for ports cranes to reach across them. 
@ Post-Panamax ships do not mean that ports are being able to handle more ships. Post-Panamax ships can load up to eighteen containers across the width of the ship. This extra width has been a challenge for ports cranes to reach across them. 
a. ports being able to handle more ships. 
*b. cranes being unable to reach across post-Panamax ships. 
c. the ability to load up to thirteen containers across the width of the ship. 
d. ports needing less space to accommodate containers. 
e. ports needing less personnel. 

3. Because some ports are becoming increasingly limited in their ability to handle ever-larger ships it is possible that
~ Given the cost advantages of economies of scale, ship sizes will probably not become smaller; while ocean shipping costs may or may not decline, it will not be directly due to the obsolescence of some ports, and economically some ports cannot be successfully upgraded to handle the big ships. It is likely there will be a need to create large port hubs for large ships, while smaller ports would service feeder ships. 
@ Given the cost advantages of economies of scale, ship sizes will probably not become smaller; while ocean shipping costs may or may not decline, it will not be directly due to the obsolescence of some ports, and economically some ports cannot be successfully upgraded to handle the big ships. It is likely there will be a need to create large port hubs for large ships, while smaller ports would service feeder ships. 
a. ship sizes will become smaller. 
b. massive government programs will do what is necessary to upgrade the smaller ports. 
*c. large ships will go to hub ports where feeder ships will traverse to and from the smaller ports. 
d. ocean shipping costs will rapidly decline. 
e. companies will start shipping more by air than by ocean. 


4. One of the characteristics of the Saint Lawrence Seaway is that
~ The Seaway is narrow and few ships can pass through its locks. It is also plagued by ice, and closes from January to March. Traffic through the Seaway is down 45 percent from what it was twenty years ago. 
@ The Seaway is narrow and few ships can pass through its locks. It is also plagued by ice, and closes from January to March. Traffic through the Seaway is down 45 percent from what it was twenty years ago. 
a. it is wide and most ships can pass through it. 
b. it is growing in the amount of traffic it carries. 
c. it provides good year-round transportation. 
*d. it links the Great Lakes to the Saint Lawrence River and the Atlantic Ocean. 
e. it is open year-round. 

5. The busiest cargo airport in the United States is
~ The busiest cargo airport in the world is Hong Kong. The busiest in the United States is Memphis. 
@ The busiest cargo airport in the world is Hong Kong. The busiest in the United States is Memphis. 
a. Los Angeles. 
b. Denver International. 
c. Chicago OHare. 
d. Dallas-Fort Worth International. 
*e. Memphis. 

6. The TGV trains connecting London and Paris
~ The TGV trains connecting London and Paris provide high-speed passenger service that competes with airlines. 
@ The TGV trains connecting London and Paris provide high-speed passenger service that competes with airlines. 
a. feature expedited container freight service. 
b. feature package express service. 
c. provide the latest in break-bulk freight transport technology. 
*d. compete with airline service. 
e. take a ferry to cross the English Channel. 

7. Factors contributing to the rise of U. S. freight railroads since about 1980 are
~ Freight train speeds have not increased noticeably; most major railroads are not good at custom service, especially for small shippers; terrorism has not caused a shift of freight to rail; trains do not do well with high-value goods like computers; air freight is reliable, and there has been little new railroad construction. Railroad freight has grown due to road congestion, concerns about pollution and noise, and development of the multi-modal container. 
@ Freight train speeds have not increased noticeably; most major railroads are not good at custom service, especially for small shippers; terrorism has not caused a shift of freight to rail; trains do not do well with high-value goods like computers; air freight is reliable, and there has been little new railroad construction. Railroad freight has grown due to road congestion, concerns about pollution and noise, and development of the multi-modal container. 
*a. road congestion, concerns about pollution and noise, and development of the multi-modal container. 
b. higher train speeds, development of more custom service by railroads, and concerns about terrorism. 
c. increased shipments of high-value goods like computers
d. the building of new railroads. 
e. the unreliability of air freight. 

8. The warehouse infrastructure of a country may determine
~ Warehouse infrastructure can vary by country so it is important to obtain information about the specific location so it can be determined how to correctly package the shipment. 
@ Warehouse infrastructure can vary by country so it is important to obtain information about the specific location so it can be determined how to correctly package the shipment. 
a. what the transport modes may charge for transportation. 
*b. how goods are packaged. 
c. import duties. 
d. transportation costs. 
e. inventory costs. 

9. In the European Union, the goal for mail delivery sent to a national address is
~ The goal is D + 1, or delivery on the day after the letter is mailed. 
@ The goal is D + 1, or delivery on the day after the letter is mailed. 
a. two days. 
b. three days. 
*c. D + 1. 
d. D + 2. 
e. less than a week. 

10. In countries with poor traditional telephone services, communications infrastructure has rapidly been developed through
~ Fax machines and computers are dependent upon good telephone services. Satellite technology is better at helping international as opposed to local telephone communications. Cellular telephones  have, however, allowed the leap frogging of old telephone technology. 
@Fax machines and computers are dependent upon good telephone services. Satellite technology is better at helping international as opposed to local telephone communications. Cellular telephones  have, however, allowed the leap frogging of old telephone technology. 
a. fax machines. 
b. satellite technology. 
*c. cellular telephones. 
d. computers. 
e. mail. 

11. There are sometimes problems with electrical supply in
~ All of these areas have had electrical supply problems in the last decade, including California. 
@ All of these areas have had electrical supply problems in the last decade, including California. 
a. Sub-Sahara Africa. 
b. Saudi Arabia. 
c. some parts of a developed country like the United States. 
d. Western Europe. 
*e. any part of the world. 

12. Because some countries have poor traditional telephone services, they resorted to ______________ to develop their communication infrastructure. 
~ Companies and consumers have leap-frogged over old telephone technology to cellular telephone service. Express package services and fiber-optic telephones are not relevant and satellite telephones have not been successful. 
@ Companies and consumers have leap-frogged over old telephone technology to cellular telephone service. Express package services and fiber-optic telephones are not relevant and satellite telephones have not been successful. 
*a. leap frogging. 
b. express package services. 
c. satellite telephones. 
d. fiber-optic telephones. 
e. voice over internet protocol (VOIP) services. 

13. Regarding water availability in the infrastructure
~ Water is critical to economic development, indeed, to supporting life. Less than 80 percent of the world population even lives within one kilometer of clean water. However, many cities do have old leaky pipes. 
@ Water is critical to economic development, indeed, to supporting life. Less than 80 percent of the world population even lives within one kilometer of clean water. However, many cities do have old leaky pipes. 
a. more than 95 percent of the worlds population has running water. 
*b. many cities have old leaky pipes. 
c. it is not important to economic development. 
d. it is less important that access to sewers. 
e. the quality of the water supply is more important than its availability. 

14. One of the first problems faced by an international logistics manager has to do with
~ Air transport availability may not be relevant since not all goods are shipped by air; weather is always a concern, but not the foremost one and neither is customs. The first concern is infrastructure, as there are many challenges presented by the different levels found abroad. 
@ Air transport availability may not be relevant since not all goods are shipped by air; weather is always a concern, but not the foremost one and neither is customs. The first concern is infrastructure, as there are many challenges presented by the different levels found abroad. 
a. air transport availability. 
b. weather. 
*c. infrastructure. 
d. customs. 
e. labor training. 

15. As ships move through the Panama Canal, the locks they traverse use an inordinate amount of fresh water, including water from the reserve at
~ The correct answer is Gatun Lake. There is a Gaillard Cut, a part of the canal, but the others are ficitional. The Chagres River had to be diverted to feed Gatun Lake. 
@ The correct answer is Gatun Lake. There is a Gaillard Cut, a part of the canal, but the others are ficitional. The Chagres River had to be diverted to feed Gatun Lake. 
a. Lake Panama. 
b. Gaillard Lake. 
c. the Panama River. 
d. Great Lake. 
*e. Gatun Lake. 

16. The only water link between the Black Sea and the oceans is
~ The only water link within the Black Sea is the Bosporus Strait. It splits the city of Istanbul in two parts, the European Side and the Asian Side. 
@ The only water link within the Black Sea is the Bosporus Strait. It splits the city of Istanbul in two parts, the European Side and the Asian Side. 
a. the Corinth Canal. 
b. the Danube River. 
c. Lake Saint Clair. 
*d. the Bosporus Strait. 
e. the Strait of Gibraltar. 

17. As a defense measure to keep invading military troops from using their railroads, Spain and Russia
~ To prevent possible invaders from using their railroads, Spain and Russia developed railroad gauges that were incompatible with those in standard use in Europe. 
@ To prevent possible invaders from using their railroads, Spain and Russia developed railroad gauges that were incompatible with those in standard use in Europe. 
a. built explosives into bridges and tunnels. 
b. made drive controls in locomotives opposite to what they were in the rest of Europe. 
*c. developed gauges (widths between the rails) different from those of the rest of Europe. 
d. made their railroad curves too tight for European railcars. 
e. made their signalization incompatible with European locomotives. 

18. The idea that containerized ocean cargo needs to take a shortcut across a landmass by rail has resulted in the development of 
~ TGV and Shinkansen trains are respectively French and Japanese passenger trains. While port dredging may be necessary to dock ships, it is not a direct issue in land bridges, which were created to shortcut across a landmass, as opposed to long, expensive, and inconvenient waterway travels. 
@ TGV and Shinkansen trains are respectively French and Japanese passenger trains. While port dredging may be necessary to dock ships, it is not a direct issue in land bridges, which were created to shortcut across a landmass, as opposed to long, expensive, and inconvenient waterway travels. 
a. TGV trains. 
b. more port dredging. 
*c. land bridges. 
d. Shinkansen trains. 
e. land canals. 

19. Although there is no equivalent term in English, the French term ouvrages dart has to do with
~ Ouvrages dart (or art structures) is a term used for civil engineering structures built and designed to eliminate the constraints of the landscape. 
@ Ouvrages dart (or art structures) is a term used for civil engineering structures built and designed to eliminate the constraints of the landscape. 
*a. civil engineering structures. 
b. art museums. 
c. art galleries. 
d. telecommunications. 
e. any work of art. 

20. Given common worldwide infrastructure problems, many international travelers say people going abroad
~ Due to infrastructure issues, the quality of water is a concern. There are no reasons to restrict phone usage or express package services, for any reason. 
@ Due to infrastructure issues, the quality of water is a concern. There are no reasons to restrict phone usage or express package services, for any reason. 
a. should not use cell phones. 
*b. should avoid drinking local water. 
c. should not use express package services like FedEx. 
d. should avoid using local taxis. 
e. should not use dollars. 


Type: F
1. Ports have been challenged in handling ships with drafts exceeding ____________________ feet. 
a. 40
b. 40 feet
c. 13 meters

Type: F
2. For shippers handling non-containerized cargo, the capacity of a ports ____________________ is a major factor in deciding which port through which to send a specific cargo. 
a. cranes

Type: F
3. The ____________________ of an airport determine(s) the type of aircraft which can serve that airport. 

a. runways

Type: F
4. Since most airports are geographically close to large cities, their hours of operations are generally limited by ____________________ constraints. 
a. noise

Type: F
5. In the United States, paved roads represent ____________________ percent of the road infrastructure. 
a. 90
b. about 90
c. 90%
d. 90 %

Type: F
6. The government of Poland estimates that ____________________ percent of its roads are in bad condition. 
a. 80
b. about 80 
c. 80%
d. 80 %

Type: F
7. In many countries, access to high-speed highways is limited to those who can pay a ____________________. 
a. toll

Type: F
8. The tunnel between France and Great Britain is called the ____________________. 
a. Chunnel

Type: F
9. Protection of goods when they have to wait at one or more points in transit have to do with a port or countrys ____________________ infrastructure. 
a. warehousing

Type: F
10. In addition to problems of production, many electrical utilities around the world are victims of ____________________ of power and, in Russia, of electrical wires. 
a. theft